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Frequently asked questions

General Enquiries

What do Royce sell?

Royce Lingerie designs and makes beautiful wirefree bras. Each of our non wire bras is designed and perfected in the UK to make sure you are delighted with the comfort and support offered from your Royce bra. For more information, please see the 'About Royce' page.
About Royce

Where is the best place to be fitted properly?

We always recommend that you visit your local Royce stockist to be fitted for your new non-wirred bra. We have stockists all across the UK. To find someone in your area, please take a look at our 'Find a Stockist' page.
Find a Stockist

Why buy a non wired bra?

Non wired bras are recommended for sports, for during pregnancy, while breastfeeding, and for after breast surgery. Of course, wirefree soft cup bras are also ideal for when you want a little extra comfort everyday!
View our Everyday range

How do I measure myself properly?

If you are unable to visit a stockist for fitting, you can find plenty of advice on how to fit a bra (as well as a clever bra fitting calculator) on our 'Fit Guide' page.
Fit Guide

How does the sizing work for briefs/shorts?

Our matching bottoms are sized as small, medium, large and extra large. A rough guide to this sizing can be found below:

S     8-10
M    12-14
L     16-18
XL   20-22

Where can I buy Royce bras?

Visit our 'Find a Stockist' page to find Royce bras in your area. If you are unable to find a stockist nearby, you can buy online direct from us.
Find a Stockist

Will my bra size be the same in a wirefree bra as an under-wired bra?

Yes, your size will be the same in a wirefree bra as it is in an under-wired bra. However, if you’re used to wearing an underwired bra the fit of a wirefree bra may feel slightly different.

Maternity & Nursing

I'm pregnant...when should I buy my first maternity bra?

As soon as your normal bras start to feel tight or uncomfortable! It's a good idea to get fitted for your first wirefree maternity bra about 6-8 weeks into your pregnancy, and again every 6-8 weeks following. It's a good idea to fit your first pregnancy bra on the tightest eye to allow for the growth of your breasts and your bump! To find your perfect bra for pregnancy, please take a look at our range of 'Everyday' bras.

How will my bra size/breasts change & when?

You may start to notice changes in your breasts almost straightaway (sore, tingling, tender breasts can be one of the earliest symptoms of pregnancy). Your changing body shape will mean your bra size can change a number of times during your pregnancy. Hormonal changes may also mean your breasts become more sensitive. Breasts may also feel 'lumpy' in pregnancy as the milk duct system develops.

Why is a good support bra so important in pregnancy?

Because of the rapid changes happening to your body, it's really important to get a great fitting, supportive maternity bra for this time of your life. Ill-fitting bras and bras with wires can damage the delicate breast tissue. The breasts contain no muscles so it is very important to make sure you are well supported to help to maintain good shape after birth.

When should I buy my first Bra for Nursing?

It may be best to leave buying your nursing bra until 2-4 weeks before you baby is due, to ensure an accurate fit. Don't forget to leave enough room for breastpads, and to allow for a small increase in breast size when your milk "comes in". Lengthening the strap slightly will also give a little more room in the cup for those very full moments before a feed. Of course you can always wear your breastfeeding bra as a support bra during the last few weeks of your pregnancy, bearing in mind that your ribcage will hrink after birth.
View our Nursing range

Where can I find advice on breastfeeding?

Please see our community page for organisations that may be able to advise you on feeding your baby.
Nursing Community


I have had breast surgery - what type of bra do I need to buy?

After breast surgery, a non wired bra will be more comfortable than an underwired bra, which may irritate or dig into the delicate scar tissue.

If you have had a mastectomy, and wish to wear a prosthesis, our Caress range of pocketed bras will be ideal for your needs. Each of our mastectomy bras has bilateral pockets to hold your prosthesis, helping you to feel secure and comfortable.

Also available is our range of Everyday bras, perfect for ladies who don't need a pocketed bra. So whether you have had a breast augmentation, reduction or lumpectomy, you should be able to find the ideal post-surgery bra for your needs.

Most of our Everyday bras can have left, right or bilateral pockets sewn in at a cost of £5.00 per pocket.

It's especially important to make sure you are wearing the correct size bra after surgery, and many of our stockists specialise in fitting mastectomy bras and post-surgery bras
Find a Stockist

Where can I find advice on breastcare?

Please see our community page for organisations that may be able to advise you on breastcare.
Breastcare Community

Can you add a pocket to my bra?

We can add pockets to any Royce Comfort Bra at a cost of £5.00 per pocket. We are unable to pocket our Impact Free Sports bra, or any bras from other brands.
View our Everyday range

Ordering & Delivery

Can I buy online?

We recommend that you visit your local Royce stockist to be fitted for your new non-wired bra. However, if there is no stockist in your area, or if you are unable to get to a store, you can buy online by visiting one of our ranges.

What are your delivery costs?

Delivery costs for direct orders are as follows:

  • UK: £3.95 (Free over £50)
  • UK Next Day Delivery: £5.95
  • UK Saturday & Sunday requested: £7.50
  • EU: £5.00
  • Rest of World: £7.00

How long will my order take/when will my order be despatched?

For standard orders, we aim to despatch goods on the same day following receipt of order if placed before 1.00pm.

If you are paying for next day delivery, orders placed Monday - Friday before 1pm will be despatched that same day. Orders received on Friday after 1.00pm will be despatched on Monday for delivery next working day (Tuesday). Orders received Saturday - Sunday will be despatched on Monday for delivery next working day (Tuesday).

How long will my order take/when will my order be despatched?

We aim to despatch direct orders within 2 working days of receipt.

What if my bra doesn't fit me, can I return/exchange it?

We will happily refund any unsuitable or faulty items within 28 days of purchase. UK orders can be returned free of charge using the Royal Mail Tracked Returns Portal, please click here if you wish to return an item.

If you wish to order a replacement item please call customer services to place your new order. they can then help you to establish the correct size/find a suitable alternative and send a replacement out to you.

For more information, please see our returns policy. Returns Policy

Do you accept PayPal?  What about debit/credit cards?

We have two payment options, SagePay & PayPal, both accept debit/credit cards. Just choose the one you feel most comfortable with.

Will I need to sign for my order?

You will only need to sign for your order if you have paid for Next Day delivery. All Standard delivery orders will be sent via Royal Mail on a 48 hour tracked service.

Will my order fit through my letterbox?

This will depend on how many bras you order and the size/ style of your bras. Your entire order will be grouped in to one package and an order of up to three small to medium sized bras should fit through your letterbox. If you have ordered a larger size or more covering bra (for example our Impact Free Sports bra) the postman may only be able to fit one or two through your letter box.


I'm having trouble placing an order, what can I do?

Try shutting your browser and logging back in. This will ensure your session has not already timed out and your Internet connection is still functioning. For any other difficulty, please give us a call or use our enquiry form.


Customer Services

Still unsure? Call our Customer Services Team on +44(0)1295 265557 and we will be happy to help you find the perfect style for you.

Royce Stockists

Looking for qualified, Royce approved fitters in your local area? Or do you simply want to try on a variety of styles?

Visit our Find a Stockist page today!